As I mentioned previously, I’ve been reading and today was struck by Mayo’s laser sharp focus on patient-centric care.
Now, of course, we’ve all heard about patient-centric care, but what is it really? Is it focusing on what the patient needs? or wants? And defined by who? (real example from the book) A physician who says [...]
Lessons from Mayo: Patient-Centric Care ain’t just a slogan
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